Privacy Policy — sora.rouge

Privacy Policy

Last updated: March 8, 2026

This Privacy Policy describes how the sora.rouge Instagram automated messaging service ("Service") collects, uses, and protects information when you interact with our Instagram account @sora.rouge.

1. Information We Collect

When you interact with @sora.rouge through Instagram (comments, direct messages, or story replies), we may receive the following information provided by the Instagram API:

We do not collect your email address, phone number, real name, or any information beyond what Instagram provides through its standard API.

2. How We Use Your Information

We use the information solely to:

3. Data Storage and Retention

We do not store your personal data in any external database. Interaction data is processed in real-time and only retained in server logs for up to 30 days for debugging purposes. Logs are stored on a private server and are not shared with any third party.

4. Third-Party Sharing

We do not sell, rent, or share your information with any third parties. The Service operates entirely through the official Meta (Instagram) API.

5. Data Deletion

You may request deletion of any data associated with your interactions by sending a direct message to @sora.rouge containing the word "delete" or by contacting us at the email below. We will process your request within 7 business days.

6. Human Handoff

At any time, you can request to speak with a real person by sending the message "real person" (or "真人" in Chinese). Automated responses will stop and a human operator will follow up.

7. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL.

9. Contact

If you have any questions about this Privacy Policy, please contact us via Instagram DM at @sora.rouge.